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Happy Roots (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our services, or interact with us.
We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and shipping or billing address when you place an order or contact us.
b. Non-Personal Information:
Information about your device, browser type, IP address, pages visited, and how you interact with our website.
c. Cookies and Tracking:
We may use cookies, web beacons, or similar technologies to improve user experience, analyze trends, and measure effectiveness of our marketing campaigns.
We use the information we collect for purposes including:
Processing and fulfilling orders, including shipping and payment.
Communicating with you about orders, promotions, updates, and events.
Improving our website, products, and services.
Preventing fraud and ensuring security of our website and transactions.
Complying with legal obligations.
We do not sell or rent your personal information to third parties. Information may be shared in limited situations such as:
With trusted service providers who assist us in operations (e.g., shipping companies, payment processors).
When required by law, legal process, or governmental authorities.
To protect the rights, property, or safety of Happy Roots, our customers, or others.
Depending on your location, you may have the right to:
Access, update, or correct your personal information.
Request deletion of your personal information.
Opt out of marketing communications.
To exercise these rights, please contact us at l.garcia@happyrootscr.com.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While no system is 100% secure, we work to ensure your information is treated safely and responsibly.
If you access our services from outside Costa Rica or the USA, your data may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: l.garcia@happyrootscr.com
Phone: +1 (305) 915 9302
